Balkania TV Legal Policies & Compliance

Transparent operational guidelines, user agreements, refund policies, and privacy disclosures for all Balkania TV subscribers.

1. Terms of Service

By purchasing or utilizing a Balkania TV subscription, you confirm full acceptance of these terms. Our digital streaming service provides M3U credentials and EPG links intended solely for private domestic entertainment.

Account Usage Guidelines

Single Connection Rule: Each standard plan includes 1 simultaneous stream connection unless supplementary licenses are ordered.
Credential Integrity: Sharing your login details publicly or across unauthorized networks is prohibited.
Bandwidth & Speed: A stable broadband connection of at least 25 Mbps is recommended for Full HD and 8K playback.

2. Privacy & Data Protection

Balkania TV prioritizes user confidentiality. We maintain minimal operational logs required to ensure server connectivity, prevent automated abuse, and dispatch subscription details.

Data Collection & Encryption

Personal Details: We collect only necessary email contact information to process your purchase and deliver M3U playlists.
Payment Protection: Financial transactions are processed via secure encrypted payment gateways. We do not store credit card records on our servers.
Non-Disclosure: We never sell, lease, or distribute customer information to third-party marketing entities.

3. 30-Day Money-Back Guarantee

We want every customer to be thoroughly delighted with their Balkania TV experience. If you experience technical limitations that our 24/7 support team cannot resolve, you may request a refund within 30 days of purchase.

Refund Request Procedure

To initiate a reimbursement request, simply reach out to support@balkania-tv.com with your order reference. Our billing specialists process qualified requests within 2 business days.

4. DMCA & Intellectual Property Notice

Balkania TV functions strictly as an internet streaming conduit. We do not host media files or broadcast content on our internal web servers. All media streams originate from external media distributors.

If you represent a copyright holder and wish to submit an inquiry, please contact our legal desk at support@balkania-tv.com with verifiable documentation for prompt review.